• angelagoodnight

    (@angelagoodnight)


    It doesn’t show on firefox, but does on IE. It is an advert for loans and it appears under my top index. I have right clicked it and chosen “inspect element” and this has opened the code and I can see it as a link in the code, but have no idea how to get rid of it.

    Sorry, but I’m not particularly good at any coding except html. If I could edit the file I would, but I can’t find anywhere where I can edit it. All it does is open something called a DOM explorer, but the delete option can’t be saved.

    Can someone help?

    The blog is angelagoodnight.com/sexblog and you need IE to see the advert under the top line index which includes THE BACK STORY etc.

    Angie

Viewing 11 replies - 1 through 11 (of 11 total)
  • Matt Knowles

    (@aestheticdesign)

    Matt Knowles

    (@aestheticdesign)

    You might also check your site on someone else’s computer with IE just to make sure it isn’t your copy of IE that got hacked.

    Thread Starter angelagoodnight

    (@angelagoodnight)

    Thank you Matt. Done the virus checks etc. Nothing shows up. Also checked downloaded programs etc. Nothing.

    I do know exactly where the piece of code is, I just can’t find out how to get rid of it. It is a simple piece of html:

    personal loans tucson az

    and it is in the body tag. But how do I get into it to remove it? That is the problem.

    Cheers.

    Thread Starter angelagoodnight

    (@angelagoodnight)

    <a href="https://family.joanandbrian.com/?personal-loans-tucson-az">personal loans tucson az</a>

    Sorry, thought ‘ was a back tick. Should now show the code.

    WPyogi

    (@wpyogi)

    Thread Starter angelagoodnight

    (@angelagoodnight)

    I’ve looked at some of these references and they just seem horrendously complicated. My site is perfect with the exception of one line of code. I have found it, but how do I get rid of it. Surely I don’t have to spend countless hours on all these solutions to get rid of a single link in one spot on my site.
    <a href="https://family.joanandbrian.com/?personal-loans-tucson-az">personal loans tucson az</a>
    I am not a programmer. I am a pensioner trying to make sense of this. There is a file and that code is in the middle of it. The file is the one which displays the index above and below it. All I need to know is how to get into that html file and remove the piece of code.
    When I inspect element I can see it in the code. If I highlight it I can delete it, but there is no way of saving the clean file and when you exit the DOM whatever it is viewer the code remains.
    There must be a way to delete a single line of html without doing all the nightmare things you suggest above. Surely?
    Angie
    https://www.angelagoodnight.com/sexblog and it doesn’t show up on firefox, only IE. It is visible on other computers and also shows up on Chrome – checked it on my HUDL.

    WPyogi

    (@wpyogi)

    Sorry, but no, deleting one line of code is not going to fix a hacked site. If you do not get the site cleaned up and secured, it will happen again and it may compromise the server your site is on. Some hosts will shut down your site if you do not take care of the hack in a responsible way.

    If you cannot do this yourself, consider hiring someone –

    https://jobs.wordpress.net/

    Or https://sucuri.net/

    Thread Starter angelagoodnight

    (@angelagoodnight)

    I used the word ‘hacked’ in my query. How do we know it is hacked? There is nothing else wrong except this one stupid advert. It happened when I signed up for clicksor who I instantly dropped when I saw the sort of adverts they were issuing. It could just be a vestige from something clicksor added.

    Anyway, I think I better just put up with it. It only appears on IE and Chrome.

    This is meant to be easy, obviously not and now I presume I have to spend hundreds of pounds getting someone to do … to do what? And with what guarantees.

    Disillusioned.

    wslade

    (@wslade)

    I’m sorry someone damaged your site. I have no doubt you site has been hacked. There is no provision in WordPress to make a spam link appear. Meaning, someone added it.

    WPyogi is right, if the damage isn’t repaired, it is likely to get worse – possibly much worse to the point of damaging other sites if you are using shared hosting.

    Owning a www.remarpro.com site brings with it some responsibilities. The software may be free but the cost of ownership includes learning about how to (or paying to) properly maintain your site.

    You have other options. There are online solutions for those who do not want to maintain the technical aspects of a site. An example is WordPress.com.

    Thread Starter angelagoodnight

    (@angelagoodnight)

    Well sorted at some cost and still no idea how it happened.

    Thanks for the assistance, but for someone like me there should be an easier way of reinstalling the relevant files and I hope developers will look at that for the future.

    The strange thing about the whole affair was that the link was to a family album somewhere in Tucson which had nothing to gain from the link.

    wslade

    (@wslade)

    I’m very happy to hear that you got your site working. Thank you for coming back to give everyone an update. The family album was probably hacked too.

    Just as with most things, the more time you spend with WordPress the easier it gets to work with.

    I understand your wanting to know more about the hack. Often it is very difficult to determine the point of access or much else.

    I hope you have already or will very soon follow some of the forum’s suggestions for hardening and securing your site. In today’s environment, a good security plugin is vital. I use Wordfence but there are several other free but high quality plugins.

    Good luck with your site.

Viewing 11 replies - 1 through 11 (of 11 total)
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