• Resolved pilotspelman

    (@pilotspelman)


    One user gave me a heads up on an email with the following content:
    “Hi {{username}},
    Your registration on {{blog_info}} has been changed to pending.
    Sorry for the inconvenience.
    You will be notified after it is approved.
    Thank You!”
    In an attempt to troubleshoot, I looked at the contents of the “usermeta” table and found a possible common denominator for affected users. For the affected users, the key “ur_user_status” had been added with the value NULL.
    By simply deleting these few records (with the key “ur_user_status”) from the “usermeta” table, the users concerned have regained the status “Verified.”
    Can someone tell if the key “ur_user_status” is added by User Registration, under which conditions this key is added, and what the purpose this key is?
    In my case, only a few users have been assigned this key in the table “usermeta.”

Viewing 1 replies (of 1 total)
  • Hi @pilotspelman,

    It’s strange why this happened.
    However, to let you know about the usermeta, ur_user_status is added by the user registration plugin. When a user is approved, their status is 1, when they are denied, their status is -1 and when pending, it is 0. These status values are assigned depending upon the login options used and the status of the user.
    It could be some other plugin that might have been causing this issue. I recommend you to do a plugin conflict test and see if there is any other plugin that could have caused this issue.

    Regards!

Viewing 1 replies (of 1 total)
  • The topic ‘Some users status changed from “Verified” to blank’ is closed to new replies.