Some text being excluded from the page

There are a few reasons this may be occurring. If you can add a class to the HTML of the missing content CleanPrint will include it (see: https://www.formatdynamics.com/cpconfig).

Can you post a URL to the page that has missing content? You can send it to [email protected] if you prefer.

Hi john
Thanks for your reply.
Sure – link is in my post, above – Seamarc Volunteers

That page is pretty busy, what in particular is missing?

Yes – very busy, that’s why your plugin is so useful ! (I tried a couple of others, but they were no good at all on my site).

What’s missing ? Well the plugin is still installed, so you can see instantly exactly what is missing by clicking the show more button, right ? (As I said in the OP).

But no problem, I googled classes and came up with your advice posted elsewhere –

cleanprint-include

So I’ll try this now and report back.

Looking at the Participant Requirements section on my site under General Information, I added the CSS class but this section is still not being included by CleanSave.

If I inspect the page elements, I can see the 3 class entries that I have added, each in an attempt to get the same part included –
.et_pb_section.cleanprint-include.et_section_regular
.et_pb_toggle.toggle-on-white.cleanprint-include.et_pb_toggle_open
and I also added to the UL – ul.cleanprint-include

(I also tried a class of cleansave-include too, but that didn’t work).

But again as I explained in the OP, this page is made up of repeated blocks (using Divi page builder) with the text/images changed, so I can’t work out how CleanSave decides which elements to include and which to exclude.

I see what you’re doing but don’t use cleanprint-article, use cleanprint-include. The cleanprint-article class is intended for marking the one location in the document where the “article” lives. The cleanprint-include is intended for one-off fixes.

Hi john

Yes – I started off with cleanprint-include but when that didn’t work I added cleanprint-article too. I’ll take those out now.

Try setting the cleanprint-include class on the div element surrounding the content.

Hi John

I’ve removed the cleanprint-include classes from the smaller elements, and now added it to the largest section blocks. Strangely, even more of the text is now excluded !

I think your plugin is not compatible with the ET Divi pagebuilder – must be something to do with how it adds div and blocks. It would be great to find a solution, and I can try to work with you on this if you wish (with my limited knowledge) – Divi is now one of the top 5 WP themes in use on the whole internet !

But I realise this is a free plugin, and your time is precious.

The problem is that CleanPrint won’t include hidden text, text styled as “display:none”, the missing text come from the closed sections.

You may be able to mark those nodes also as cleanprint-include but until I look deeper I’m not sure this will help. I’ll see if there is a simpler solution but this may take some time.

Well that’s the strange thing – only the top toggle is open, with all the others closed, but the CleanPrint results do not reflect this, and don’t seem consistent down the page.

I added cleanprint-include to those nodes, but it didn’t seem to help, so removed them and added to the larger divs.

I have a workaround in place that will address your issue. Simply add the class cleanprint-include to any container (e.g. div) that is (or can be) set to display:none.

Hi john. Thanks for your reply.

Yes, that’s the first thing I tried – adding the cleanprint-include css class to the elements that were not showing up in the final pdf. The results were inconsistent, so then I tried adding to the larger DIVs.

So I’ve re-enabled the plugin, removed the class from the larger blocks and added it to the closed toggle elements. It hasn’t worked, but the results do seem consistent now compared to what I saw previously – ie: the open toggle is being printed, and all the closed ones are being excluded.

The content I’m seeing missing (and is visible in Show More) all do not have the cleanprint-include on the same element as et_pb_toggle_content. It is very important that our class be on the same element!

Once those class names are in place we still may need some tuning.

Hi john, thanks for your reply, and your continued patience.

I’m not a coder, and I’m confined somewhat by the page builder of my theme, but using Inspect Element of Chrome, I can see the elements do seem to contain the correct cleanprint-include class, albeit in different order (does that make a difference ?)

1) Open on start – only the first toggle (and the only one to print OK to PDF)
class="et_pb_toggle et_pb_toggle_open toggle-on-white cleanprint-include"

2) Closed on start
class="et_pb_toggle et_pb_toggle_close toggle-on-white cleanprint-include"

3) Closed -> Open
class="et_pb_toggle toggle-on-white cleanprint-include et_pb_toggle_open"

Does this help, or am I on the wrong track ?