Some status changing while others not

  • Resolved sshahid12

    (@sshahid12)


    2 months, 1 week ago

    Hello,

    We have been using this plugin for some months now it has been working great!

    Recently since last week Sept 8th onwards we have been noticing some of our orders status not automatically changing to “complete” and it remains processing. This is effecting our dataflow. We are unable to understand the cause of this issue.

    Kindly please provide some help.

Viewing 1 replies (of 1 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @sshahid12 Hi mate, could you please tell us which payment gateway you are using?

    Best regards, QuadLayers Support Team.

Viewing 1 replies (of 1 total)
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