Some Products are missing their full Category Path

  • Resolved lbows96

    (@lbows96)


    11 months, 2 weeks ago

    Hi, I am using the free version to generate a product feed to go to google merchant/shopping feed. I have the g:product type mapped to category path and some products are pulled through fine, An example of a complete product for us is Home>Access Control>batteries & power supplies.

    The problem is quite a few products are pulled through with only partial addresses. Home > Access Control when on our site it has a full category path. It’s unclear as to why this is. I’ve tried the short path mapping which doesn’t help either. I’ve generated the feed and viewed the products before it sends to google and it seems to be the site – plugin side where the differences start.

    The products all have their categories and sub-categories set the exact same way so I’m not sure why some are different.

    I’m aware that I am in dire need of site updates but we’ve got a server problem preventing us from creating a site backup so I’m trying to make sure that this problem couldn’t be anything else as the server is being worked on.

    https://securetronics.co.uk/wp-content/uploads/woo-product-feed-pro/logs/debug.log

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,

    Thanks for using our plugin and reaching out to us. The “problem” is that the plugin is not aware of any category hierarchy. So when for example you have enabled the category “Home > Access Control” but also a subcategory underneath that then there the product sits in multiple categories and the plugin will grab one of those categories to create the category path for. Hope this makes sense?

    You can only solve this by making the lowest-level subcategory a so-called primary category using the Yoast or Rankmath SEO plugin. The plugin will than create the category path URL based on the primary category that has been set.

    Thread Starter lbows96

    (@lbows96)

    Hi, Thanks for the response.

    So I have primary categories set to each product at the lowest-level and it hasn’t changed anything in the test feed. I’ve also tried changing the heirarchy to different levels which also hasn’t changed anything although seemingly, it should?

    One product with the full Category path for example, Home>CCTV>IP Cameras> Turret (IP) I changed from CCTV being the primary to the Turret (IP) and refreshed the feed but no change on the feed for anything.

    Thread Starter lbows96

    (@lbows96)

    Hi,

    So I was following what you said and I removed any other categories apart from the lowest level and that seems to work. I’m gonna do the same for the rest of the products.

    Thank you for the help.

    Perfect, thanks for the heads-up.

Viewing 4 replies - 1 through 4 (of 4 total)
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