Some Product Images Not Working

  • Resolved rylees

    (@rylees)


    3 years, 2 months ago

    Hi there, over half of my product images are not showing up. I’ve updated WooCommerce, uploaded the images again, tried creating it as a whole new product. I am not sure why some work and others do not. The products are all set up the same way. The only difference between the products are the prices and inventory. The image shows up while editing the product but not in preview or on site. Site is hosted with BlueHost if that changes anything.

    Thank you for your time and expertise.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • I just checked your website, the good news is that everything is working as it should, but the images you uploaded are HUGE, for instance this image has 75MB, you should resize them to the width of let’s say 1920px and re-upload.

    The reason why you don’t see them is because it simply takes time to download them. As a best practice your images shouldn’t be larger than 100kb per image.

    Mirko P.

    (@rainfallnixfig)

    Hi @rylees,

    We haven’t heard from you in a while, so I’m going to mark this as resolved. Feel free to start a new thread if you have any more questions!

    Cheers.

Viewing 2 replies - 1 through 2 (of 2 total)
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