• Resolved darkonelson

    (@darkonelson)


    Hello.

    The connection between Fluent forms and Fluent CRM worked well, but I noticed that I did not set the form to save my first and last name along with my email address. After I corrected it, new users are saved, but when I try to open a contact, I get an error message . Why would this happen? Everything works normally on the other two websites.

    Error: table

    nelmedia_christine wp campaign emails doesnt exist (SQL:select count) as aggregate from wp campaign emails….

    Reinstalling and redefining didn’t help. I know it’s a database problem but I don’t know how to solve it.

    The page I need help with: [log in to see the link]

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  • Plugin Support Ibrahim Sharif

    (@ibrahimsharif)

    Hello @darkonelson,

    Firstly, thank you for reaching out to us. I understand that you are experiencing some issues with the connection between Fluent Forms and Fluent CRM.

    You have already attempted to reinstall and redefine the connection, but the issue persists. As you have mentioned, it could be a database issue, which we need to investigate further to provide a solution.

    As suggested by our support team, a video of the entire case would be very helpful in understanding the form and CRM’s current situation. This will enable us to provide you with more tailored assistance.

    I kindly request you create a ticket on our Support Portal so that we can securely gather the necessary information and offer the best possible assistance.

    Thank you for your patience and cooperation.

Viewing 1 replies (of 1 total)
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