Some prices are off

  • Resolved elegantgifts

    (@elegantgifts)


    4 years, 2 months ago

    Today, I have realized that the Merchant account’s Product > Diagnostic page shows some warnings. After looking into the details, I saw some of the item prices in the feed do not match with the items on the website. We never had this issue before. Any idea how to solve it? Thank you.

    The page I need help with: [log in to see the link]

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  • Hi,

    Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing issues with your product prices / merchant center.

    Can you share a screenshot of the merchant center notifications so we can see exactly what is wrong according to Google and your product feed URL so we can do some checking on prices ourselves?

    Assuming the issue at hand has been resolved or our support is no longer needed I am going to close this topic for housekeeping reasons now. Please do not hesitate to reach out to us again whenever you need our help.

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