• Resolved iamdinesh007

    (@iamdinesh007)


    I have enabled cash on delivery and Phonepe payment gateway for my woocommerce store, but during checkout, I am unable to see the Phonepe payment gateway only cash on delivery is visible. I am using default woocommerce checkout. Go to the below link to check the screenshot:

    https://ibb.co/Y80nrxY

Viewing 4 replies - 1 through 4 (of 4 total)
  • Stef

    (@serafinnyc)

    Have you checked that your PhonePe account is active and connected properly?

    Thread Starter iamdinesh007

    (@iamdinesh007)

    Yes, it was activated and connected properly. After installing the phonepe plugin the first payment got worked, after that its not working

    Stef

    (@serafinnyc)

    Then you should place a url so we can assess and also add a system report here. For the system report please go to WooCommerce > Status > Get System Report and paste it into a Code block here please.

    Hi @iamdinesh007

    Thanks for reaching out!

    I understand that you are not seeing the Phonepee payment gateway on your site’s checkout page.

    Based on this screenshot, it seems that you are using the Checkout block here. If yes, please be informed that there are only compatible extensions that fully support the Cart and Checkout blocks. You can view them here: Compatible Extensions.

    If you’re not seeing your payment gateway there, chances are it is incompatible. Here’s what you could do for Incompatible Extensions.

    To be sure, I’d like to understand your site properly. Please share with us the System Status Report which you can find via WooCommerce > Status > Get system report > Copy for support.

    You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

    Once we have more information, we’ll be able to assist you further.

Viewing 4 replies - 1 through 4 (of 4 total)
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