Some orders not showing icons

Hello @khalil43, and thanks for trying our plugin.
Not sure yet why some orders aren’t showing icons in your setup. Would you please enable the debug.log and tell if there are any relevant errors?

[26-Aug-2021 21:12:21 UTC] PHP Notice wp_enqueue_script was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or login_enqueue_scripts hooks. This notice was triggered by the crm_js handle. Please see Debugging in WordPress for more information. (This message was added in version 3.3.0.) in /home/thpcyfmy/public_html/wp-includes/functions.php on line 5535

[26-Aug-2021 21:12:26 UTC] PHP Notice wp_enqueue_script was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or login_enqueue_scripts hooks. This notice was triggered by the crm_js handle. Please see Debugging in WordPress for more information. (This message was added in version 3.3.0.) in /home/thpcyfmy/public_html/wp-includes/functions.php on line 5535

[26-Aug-2021 21:12:29 UTC] PHP Notice wp_enqueue_script was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or login_enqueue_scripts hooks. This notice was triggered by the crm_js handle. Please see Debugging in WordPress for more information. (This message was added in version 3.3.0.) in /home/thpcyfmy/public_html/wp-includes/functions.php on line 5535

[26-Aug-2021 21:12:30 UTC] PHP Notice wp_enqueue_script was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or login_enqueue_scripts hooks. This notice was triggered by the crm_js handle. Please see Debugging in WordPress for more information. (This message was added in version 3.3.0.) in /home/thpcyfmy/public_html/wp-includes/functions.php on line 5535

[26-Aug-2021 21:12:50 UTC] PHP Notice wp_enqueue_script was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or login_enqueue_scripts hooks. This notice was triggered by the crm_js handle. Please see Debugging in WordPress for more information. (This message was added in version 3.3.0.) in /home/thpcyfmy/public_html/wp-includes/functions.php on line 5535

[26-Aug-2021 21:12:51 UTC] PHP Notice wp_enqueue_script was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or login_enqueue_scripts hooks. This notice was triggered by the crm_js handle. Please see Debugging in WordPress for more information. (This message was added in version 3.3.0.) in /home/thpcyfmy/public_html/wp-includes/functions.php on line 5535

[26-Aug-2021 21:12:56 UTC] PHP Notice wp_enqueue_script was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or login_enqueue_scripts hooks. This notice was triggered by the crm_js handle. Please see Debugging in WordPress for more information. (This message was added in version 3.3.0.) in /home/thpcyfmy/public_html/wp-includes/functions.php on line 5535

[26-Aug-2021 21:13:01 UTC] PHP Notice wp_enqueue_script was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or login_enqueue_scripts hooks. This notice was triggered by the crm_js handle. Please see Debugging in WordPress for more information. (This message was added in version 3.3.0.) in /home/thpcyfmy/public_html/wp-includes/functions.php on line 5535

[26-Aug-2021 21:13:05 UTC] PHP Notice wp_enqueue_script was called incorrectly. Scripts and styles should not be registered or enqueued until the wp_enqueue_scripts, admin_enqueue_scripts, or login_enqueue_scripts hooks. This notice was triggered by the crm_js handle. Please see Debugging in WordPress for more information. (This message was added in version 3.3.0.) in /home/thpcyfmy/public_html/wp-includes/functions.php on line 5535

All these notices refer to crm_js, which is related to a different plugin, presumably something CRM/ERP related.

Other thing you can do is check for conflicts, by installing the health-check plugin and running it in Troubleshooting mode, with only WooCommerce and our plugin active, and test if things are working properly that way. Note that such test won’t affect other users on a live site.

• This reply was modified 3 years, 2 months ago by alx359.

Hi,
I think i found the common point,
the email of the wordpress profile is different than the email in billing and shipping adress.they create an account with one email, then they write another email in checkout.

Thanks for your feedback. That’s really a good catch, as the plugin isn’t properly handling such scenario. I was able to reproduce, but please give a few days until the next update that will address the issue.

Have just pushed 1.7.0 that should fix the reported issue. I’m closing this ticket now, but please report back if you may encounter anything else. Thanks!

Thank you very much, now it is working very good!