Products from some orders do not sync

  • Resolved agtldy01

    (@agtldy01)


    11 months, 3 weeks ago

    Hello. We have an issue with orders that was payed by Swish! Products from these orders just come to QUENE, but nothing happen then. Orders payed with Klarna for example are ok.

    • This topic was modified 11 months, 3 weeks ago by agtldy01.
    • This topic was modified 11 months, 3 weeks ago by agtldy01.
    • This topic was modified 11 months, 3 weeks ago by agtldy01.
    • This topic was modified 11 months, 3 weeks ago by agtldy01.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author WP Trio

    (@wooelements)

    Hello,

    That suggests that Swish is processing payments in a way that’s not fully compatible with our plugin. In some instances switching process model to Foreground processing has solved similar issues. You can switch it at WooCommerce > Settings > Stock Sync > Process model.

    Please let me know if this helps.

    Plugin Author WP Trio

    (@wooelements)

    We have now improved both background and foreground processing with the latest version 2.6.2.

    Closing this now but please reopen if the issue persists.

Viewing 2 replies - 1 through 2 (of 2 total)
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