• Hi, can you please check any product on my site test.petforce.net, for some reason the share button on facebook is not showing when you hover over and also on the twitter button.
    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 14 replies - 1 through 14 (of 14 total)
  • Plugin Contributor socialtech

    (@socialtech)

    Thank you for reaching out!

    On our end, the Facebook and Twitter options work, please see https://www.screencast.com/t/C1Pb48h3MrtQ.

    On which browser and device did you notice the issue?

    Thread Starter foodforce1

    (@foodforce1)

    Thats wierd xD. I am not seeing them on google chrome from my Lenovo laptop ill justi check other browsers and divaces. If you have a clue why please tell me ill give a feedback on other diveces.
    Thanks in advance.

    Plugin Contributor socialtech

    (@socialtech)

    We’ll try to replicate the issue by testing it on multiple operating systems and browsers. We’ll keep you posted.

    Thread Starter foodforce1

    (@foodforce1)

    Hi, i just checked another laptop, desktop PC and 2 android phones and on explorer.
    The result is the same, but i noticed on 3 diveces the first time i open a product the like and sheare button on the facebook icon are showing fine but still on the twitter icon there is nothing, after i reload on those devices the share button disappears only the like is there and the twitter is still blank.
    On the other hand i forgot to mention on the posts there is no problem they are showing fine.
    Thanks in advance.

    Plugin Contributor socialtech

    (@socialtech)

    We found the issue and the developers are currently working on fixing it. I’ll let you know when to update the plugin from your WordPress dashboard.

    Thread Starter foodforce1

    (@foodforce1)

    Hi guys i just updated the plugin on my test.petforce.net and now it looks like even the pinterest doesn’t show and also on post’s i have (where everything was working fine) now it has the same issue.
    Thanks in advance.

    Plugin Contributor socialtech

    (@socialtech)

    Please check if you have a cache plugin installed. If so, please disable it temporarily and check if it’s ok now

    Thread Starter foodforce1

    (@foodforce1)

    I just deactivated and still the issue remains

    Plugin Contributor socialtech

    (@socialtech)

    The developers found the issue. We will release USM version 2.2.9 in a few hours where we will implement the fix. Please update the plugin from your WordPress dashboard and notice if the problem is gone.

    Thread Starter foodforce1

    (@foodforce1)

    Hi guys i updated it to the new right now and still the issue is the same.
    Thanks in advance.

    Plugin Contributor socialtech

    (@socialtech)

    Please check if you have the “Widget”/”Place icons manually” placement options selected under question number 3 in the plugin’s settings.

    If you don’t, please select them and check if the issue is gone.

    Thread Starter foodforce1

    (@foodforce1)

    Hi, i checked Place via shortcode and now on posts they are fine but on the products the same issue remains.

    Plugin Contributor socialtech

    (@socialtech)

    We can see that they’re showing on your product pages, check https://www.screencast.com/t/mlenNRmF.

    Thread Starter foodforce1

    (@foodforce1)

    Idk why but on my end they are not showing as it should, on the fasebook icon its showing onli Like and on the twitter it is blank.
    I tried on Explorer and Chrome and also tried on mobile devices.

Viewing 14 replies - 1 through 14 (of 14 total)
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