Some issues with Woocomemrce and dashboard

  • Resolved liamz

    (@liamz)


    4 years, 8 months ago

    I am not sure what support I will get with the free version of the plugin but I would like to post my experience with ~3 weeks using it.

    Do we need any additional adjustments to the Redis object cache plugin and/or in the wp-config file?

    I have a super slow dashboard once I activate the plugin.

    Also yesterday I had a strange issue – my mini-cart had a product but when I add another one this product disappear and the new one takes its place, aka it is only visual. It happens on every browser, even private browser and even after cookies clearing. Once I flushed the Redis cache the problem disappeared. Because of this, I have disabled the Redis object cache yesterday.

    P.S I am using WP Rocket + Cloudflare with the recommended settings. WP Rocket also suggests using the Redis object cache.

    I am using Ubuntu 18 and have Cloudron installed there, which manages the WordPress. The redis memory has 512mb limit.

    The guys from Cloudron said this:

    I think I have seen some issues like this WP loses or is unable to reach redis. Are you able to give redis more memory and see if that helps?

    Otherwise, another angle to check is the Network tab of your browser dev tools. Can you see which request is “blocking” or taking too long?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter liamz

    (@liamz)

    Just activated it again, so anyone can check.

    Also here are the diagnostics:

    Status: Connected
    Client: PhpRedis (v5.2.1)
    Drop-in: Valid
    Ping: 1
    Redis Extension: 5.2.1
    Predis Client: 1.1.1
    PHP Version: 7.3.17-1+ubuntu18.04.1+deb.sury.org+1
    Redis Version: 4.0.9
    Multisite: No
    Global Prefix: “wp_”
    Blog Prefix: “wp_”
    WP_REDIS_HOST: “redis-be66916d-930a-4f13-aaef-de292a37c151”
    WP_REDIS_PORT: “6379”
    WP_CACHE_KEY_SALT: “MJwq#<Z,(A)4,Y)AZ:Qpl+P_pa(w4aVa8b~@)=sZ02gH8x%.,Eo*6TGd#hgaV30l”
    WP_REDIS_PASSWORD: “************************************************”
    Global Groups: {
    “0”: “blog-details”,
    “1”: “blog-id-cache”,
    “2”: “blog-lookup”,
    “3”: “global-posts”,
    “4”: “networks”,
    “5”: “rss”,
    “6”: “sites”,
    “7”: “site-details”,
    “8”: “site-lookup”,
    “9”: “site-options”,
    “10”: “site-transient”,
    “11”: “users”,
    “12”: “useremail”,
    “13”: “userlogins”,
    “14”: “usermeta”,
    “15”: “user_meta”,
    “16”: “userslugs”,
    “33”: “blog_meta”
    }
    Ignored Groups: [
    “counts”,
    “plugins”,
    “themes”
    ]
    Unflushable Groups: []
    Dropins:
    – advanced-cache.php v by
    – Redis Object Cache Drop-In v1.6.3 by Till Krüss
    Plugins:
    – Application Passwords v0.1.1 by George Stephanis (Active)
    – ARG Multistep Checkout for WooCommerce v3.9 by ARG Themes (Active)
    – BGMarket Products v by (Active)
    – Easy WP SMTP v1.3.9.3 by wpecommerce, alexanderfoxc (Active)
    – instant.page v5.1.0 by Alexandre Dieulot (Active)
    – Loco Translate v2.4.0 by Tim Whitlock (Active)
    – Newsletter v6.7.2 by Stefano Lissa & The Newsletter Team (Active)
    – Newsletter – Addons Manager v1.1.3 by The Newsletter Team (Active)
    – Newsletter – Extended Composer Blocks v1.2.5 by The Newsletter Team (Active)
    – Newsletter – Reports and Retargeting v4.3.5 by The Newsletter Team (Active)
    – Newsletter – WooCommerce v1.4.7 by The Newsletter Team (Active)
    – Redis Object Cache v1.6.3 by Till Krüss (Active)
    – Regenerate Thumbnails v3.1.3 by Alex Mills (Viper007Bond) (Active)
    – Repeat Order for Woocommerce v1.2.0 by polyres (Active)
    – Show-Hide/Collapse-Expand v1.2.3 by Bunte Giraffe (Active)
    – Smart Image Resize for WooCommerce v1.3.7 by Nabil Lemsieh (Active)
    – WC Pickup Store v1.5.26 by Keylor Mendoza A. (Active)
    – WebP Converter for Media v1.3.0 by Mateusz Gbiorczyk (Active)
    – WooCommerce v4.2.2 by Automattic (Active)
    – WooCommerce Advanced Quantity v2.4.5 by Morning Train Technologies ApS (Active)
    – WooCommerce Easy Checkout Fields Editor v1.9.5 by woomatrix (Active)
    – WooCommerce Payment Gateway – Paysera v2.5.6 by Paysera (Active)
    – Woodmart Core v1.0.22 by (Active)
    – WPBakery Page Builder v6.2.0 by Michael M – WPBakery.com (Active)
    – WPForms v1.6.0.2 by WPForms (Active)
    – WPForms Custom Captcha v1.3.0 by WPForms (Active)
    – WP Rocket v3.6.0.3 by WP Media (Active)
    – YITH WooCommerce Points and Rewards Premium v1.7.6 by YITH (Active)
    – Yoast SEO v14.4.1 by Team Yoast (Active)

    Plugin Author Till Krüss

    (@tillkruess)

    I have a super slow dashboard once I activate the plugin.

    That sounds like an issue with your Redis instance, just like the Cloudron team suggested.

    Try using a APM tool like New Relic to see where your bottle neck is.

Viewing 2 replies - 1 through 2 (of 2 total)
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