Some issues with Verified Member for BuddyPress when using Rehub theme

Hi @zokkoz,

Thank you for using Verified Member plugin. ??

1. It might occur depending on how your theme display the name/username. Can you please check your Verified Member settings and set the badge on only the username or only the name of the user, please ? This should solve your issue.
2. We recommend you Paid Memberships Pro.
3. This issue is most likely related to the theme. If they made some changes to BuddyPress default layout, the button might not appear, like in this case. The theme authors need to implement the compatibility with our plugin in order to make sure the features are working correctly.

Hope this will help you.

Best,

Hi! Thanks for your reply. Here is what theme author told me: you need to modify this template of theme https://share.cleanshot.com/Vf79PcS2. Can you please help me with that?

Here is an example of what’s inside the Index.php file:

$custompoint, ‘user_id’=>$author_ID, ‘wrapper’=>”, ‘balance_el’ => ”) ); $mycredlabel = mycred_get_point_type_name($custompoint, false); } else{ if(!rehub_option(‘cashback_points’)){ $mycredpoint = mycred_render_shortcode_my_balance(array(‘user_id’=>$author_ID, ‘wrapper’=>”, ‘balance_el’ => ”) ); $mycredlabel = mycred_get_point_type_name(”, false); } } if(!empty($mycredpoint)){ echo ‘

‘; echo ‘

‘.__(‘User Balance’, ‘rehub-theme’).’

‘; echo ‘

‘.$mycredpoint.”.esc_html($mycredlabel).’

‘; echo ‘

‘; } $cashpoint = 0; if(rehub_option(‘cashback_points’) && function_exists(‘mycred_render_shortcode_my_balance’) && (bp_is_my_profile() || current_user_can( ‘manage_options’ ))){ $cashpoint = rehub_option(‘cashback_points’); $cashpendingpoint = rehub_option(‘cashback_pending_points’); $cashdeclinedpoint = rehub_option(‘cashback_declined_points’); $mycashpoint = mycred_render_shortcode_my_balance(array(‘type’=>$cashpoint, ‘user_id’=>$author_ID, ‘wrapper’=>”, ‘balance_el’ => ”) ); $mycashlabel = mycred_get_point_type_name($cashpoint, false); echo ‘

‘; echo ‘

‘.esc_html__(‘Cashback Balance’, ‘rehub-theme’).’

‘; echo ‘

‘.$mycashpoint.”.esc_html($mycashlabel).’

‘; if($cashpendingpoint){ $mycashpendingpoint = mycred_render_shortcode_my_balance(array(‘type’=>$cashpendingpoint, ‘user_id’=>$author_ID, ‘wrapper’=>”, ‘balance_el’ => ”) ); $mycashpendinglabel = mycred_get_point_type_name($cashpendingpoint, false); if($mycashpendingpoint){ echo ‘

‘.$mycashpendingpoint.”.esc_html($mycashpendinglabel).’

‘; } } if($cashdeclinedpoint){ $mycashdeclinedpoint = mycred_render_shortcode_my_balance(array(‘type’=>$cashdeclinedpoint, ‘user_id’=>$author_ID, ‘wrapper’=>”, ‘balance_el’ => ”) ); $mycashdeclinedlabel = mycred_get_point_type_name($cashdeclinedpoint, false); if($mycashdeclinedpoint){ echo ‘

‘.$mycashdeclinedpoint.”.esc_html($mycashdeclinedlabel).’

‘; } } echo ‘

‘; } } ?>

“>

• This reply was modified 1 month, 2 weeks ago by zokkoz.

Hi,

Thank you for sharing that with us. ??

Glad to read they were able to give you some explanations. However, I’m afraid we cannot help you with a theme we did not developped. Rehub theme’s authors will be better suited to help you customize the layout of their theme.

Best,