Dear @central4allgmailcom ,
Thank you for getting in touch with us. I hope this message finds you well.
To address the critical error you mentioned in the referrers section, we kindly request you to enable the WP debug mode and share the content of the debug.log file with us. Enabling the debug mode can be done by following the instructions provided in the following article on the WordPress website:
Debugging in WordPress
Once we have access to the error logs and identify the exact issue on your website, we will provide you with an appropriate solution.
Regarding the second issue you are experiencing, we recommend waiting until we determine and resolve the PHP error. It is possible that resolving that issue may also resolve the problem you are currently facing. If not, we will promptly offer an alternative solution to address the issue.
If you prefer, you can also reach us via our support email address:
[email protected]
Please feel free to contact me if you have any further questions.
Best regards,
Reza