Some galleries displaying “no images were found” from Album display

  • Resolved dexter74656

    (@dexter74656)


    3 years, 11 months ago

    Hello, I have a series of albums inserted onto a page, archiving photos in yearly groupings. The page is located here: https://arclightpro.com/gallery/

    For the 2019 collection, all of the galleries display fine.

    But albums for 2015-2018, come up with a message of “no images were found” – despite being able to load the thumbnail and number of images on the inserted album. I can view the images manually in the admin console. 2007-2014 work fine.

    Here’s what I can confirm/have tried:

    *I have remade the 2018 album thinking it was a problem in the album for some reason, but no change.

    *I have ensured that the insert code is the same for all of the albums – example:

    <!-- wp:paragraph -->
<p>[ngg src="albums" ids="13" display="basic_compact_album" thumbnail_width="120" thumbnail_height="90"]</p>
<!-- /wp:paragraph -->

<!-- wp:paragraph -->
<p> [ngg src="albums" ids="15" display="basic_compact_album" thumbnail_width="120" thumbnail_height="90"]</p>
<!-- /wp:paragraph -->

    (album 13 being 2019 and ablum 15 being the newly remade 2018)

    *I have discovered that randomly a few additional galleries will load:
    *2018 – A Disarranged Marriage
    *2017 – Love Notes

    I’m not sure what’s in “common” with these galleries, although I do notice that the link structure is slightly different between them – for example:

    A non-working gallery: https://arclightpro.com/gallery/nggallery/2017/2017—Princess-Who
    A working gallery: https://arclightpro.com/gallery/nggallery/2017/2017-love-notes-madrigal-dinner

    So the non-working galleries seem to be adding extra hyphens and are displaying the gallery title respecting case sensitivity – while the working galleries are all lower case. But if I try to manually remove the extra hyphens and set all to lower case, it doesn’t change the result.

    I have disabled all plug-ins and have had no change in results so I have slowly re-enabled those.

    Any thoughts on how to solve the issue?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • WHile you’re waiting for official support, you could try choosing a different permalink structure and then going back to your existing one. Since the last update to WP (not NGG), I’ve been having similar issues with extra hypens — I frequently have hyphens in my page names, and for some reason, the newer versions of WP want to add hyphens for the spaces too rather than just one. Once I tweaked the permalink, AND resaved the file, it went to normal. I don’t know if it will help though as you are autogenerating those links, they aren’t specific pages for each one.

    PolyWogg

    Benjamin

    (@benjaminowens)

    I’ll have to debug this more but I think PolyWogg is right that the issue is caused by WordPress and the double dashes in the URL. I can reproduce this problem on my development system, and I know that at one time we definitely worked with gallery titles having two dashes in the name.

    I’ve added to our internal bugtracker and will try to have this resolved in our next release or two. Thanks @dexter74656 and @polywogg!

    Thread Starter dexter74656

    (@dexter74656)

    Thank you both!

    The weird thing still is that ALL my galleries follow the same naming conventions: “year – show title”, so it’s still a case of some of them working fine while others don’t.

    Is there any value to me just changing conventions – maybe like: “Year: show title” and use a colon instead? Would that be a possible work around? (Replying from my phone and not at my desk to try immediately)

    Benjamin

    (@benjaminowens)

    Using a colon should avoid this issue

    Thread Starter dexter74656

    (@dexter74656)

    Hey, I just wanted to jump in and confirm that switching to a colon did solve the issue.

    Hello,
    I have the same problem and I tried changing the minus to space, and a dot to something else. And it fixes the problem. The thing is a have 210 galleries, is there a way to change the names all at once, so I don’t have to do them one by one?

    Benjamin

    (@benjaminowens)

    I’m sorry, we don’t have a way to do that automatically ??

Viewing 7 replies - 1 through 7 (of 7 total)
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