• Resolved curtman

    (@curtman)


    Hi Maeve, We noticed a 404 on our Support (KB) page today after updating the plugin. Checked the FAQ which recommend to “go to Settings > Permalinks and resave your permalink structure”. Did that and the page reappeared (thanks!), however some of the page structure has changed (left to right) and the right sidebar now floats lower on the page.

    It should look more like https://pen.do/knowledgebase_category/getting-started/

    Also, extra “|/|” have been added to the breadcrumbs.

    Is there a quick way to fix this or can we roll back the plugin?

    Thx!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Maeve Lander

    (@enigmaweb)

    Hi @curtman

    I’ve checked your site and I can see that you have made some customisations to the CSS, overriding the plugin css in your theme. The following widths are specified in your theme stylesheet:

    #content, .kbe_content_left {
        width: 70.8333333333%!important;
        float: left;
    }
    
    #sidebar, .kbe_aside_right {
        width: 24.7916666667%;
        float: right;
    }

    The latest plugin update slightly adjusted some padding… so now the total width of the right col is too wide for your wrapper (the % adds up to more than 100%)… hence why your right sidebar is dropping down below the content. If you remove those lines (above) from your css it will fix the problem.

    My update puts the left col at 70%, the right col at 25% and a 5% margin.

    Remove those lines, and that should fix the issue ??

    Plugin Contributor Maeve Lander

    (@enigmaweb)

    Oh also re the breadcrumb… same problem… your theme css has some custom styles added for the separator, which are in conflict with the styles in the updated plugin. Look for:

    .kbe_breadcrum ul li:before {
        content: "|";
        display: inline-block;
        margin: 0 9px;
    }

    Remove that ??

Viewing 2 replies - 1 through 2 (of 2 total)
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