Some emails are never received

i am having the same problem! please give us a solution! out clients are getting angry as i have a reservation form created on VFB!

I have tested this, and I receive all of them …

@bucki When I just implemented the plugin, I got all emails with no problem. And one day this problem started happening.

I was having the same problem. Seems it depends on what email provider you are using and or host. I checked with my host & found that the server was temporarily banned (it’s ok now). The temporary workaround was to use gmail & forward to whatever email.

Now, I’m dealing with gmail rejecting the emails sent from VFB as spam which prevents forwarding. The only way to recover them is to check my spam folder. Is their any way that I can assign a sender address such as mail@website.—? This way I can let whatever email host know that such a sender is not spam?

FYI..

This was the response from my host when I was having problems getting the form results using @msn.com email:
The MSN address shows:

SMTP error from remote mail server after end of data: host mx4.hotmail.com [65.54.188.110]: 550 5.7.0 (BAY0-MC3-F2) Message could not be delivered. Please ensure the message is RFC 5322 compliant.

This indicates that there is something that the MSN server is not liking with the headers of the message. Ensure that your form is set up with a proper reply-to address, and you may want to try switching from phpmail to SMTP.

I have just realised this has happened on a site I have developed too.

All forms should be sent to 2 email addresses.

Out of about 30 entries in the DB, 3 have never turned up as emails to either address (including spam folders) and 1has arrived at one but not the other.

Now we know we can check the dashboard, but this is a real pain as clients just cannot rely that all contacts are coming through.

Any suggestions?

I have not been able to receive emails to my Yahoo account. Messages are sent directly to WordPress. This is very annoying! Will this issue be fixed soon?

Hey guys,
Were you able to get any feedback on this situation from the site’s hosting provider?

Ok – two new enquiries in the dashboard today and no emails received again. I now have three notification email addresses – one for the domain, one at gmail and one at hotmail.

None has received any notifications today.

Would really like an answer to whether this is fixable or a terminal.

fractormy, did you contact your hosting provider about this?

I haven’t but will give it a go although not entirely sure what to ask them to look for. I should be receiving notifications to 3 addresses, one on the core domain on which the form is embedded and 2 others (gmail and hotmail). With the last two messages, no emails were received anywhere.

i think because the email contain html tag, so its fail to send. in pro version there is setting to send email on plain text.
other wise use the email with your domain

Testing the plugin in my localhost. There are entries in the plugin data base but no email was sent; neither notification or confirmation emails.
Is this a requisite of the Pro version?

Hi
We’ve had issues with the confirmation emails to users which stopped being sent about a month ago and now the emails alerting us have stopped. On one site but not the other we use it on. Both hosted on same site and both going to the same set of email addresses. This was a great plugin but we cant depend on it unless we get a fix soon. Were considering an upgrade to pro too.

Please look into this and fix asap.

Same problem for me!!

Hi,

I am having the same problem with VFB.

Notification emails are not received when sent to two domains that are hosted by Google Apps and 1and1.

If I add my personal iCloud email as a secondary email address in the notification options, I do receive the emails.

This leads us to either use a personal email address to receive all notifications, or to log into the dashboard on a daily basis to verify if an enquiry has been added.

It would be good to have this resolved. When the VFB was initially added as a plugin the notification was working for all addresses.

Thanks