Some courses not appearing under Dashboard

Hi @ifatg ,

I understand your concern with certain courses not appearing under “My Courses” for some students. This could be related to cached data, so let’s rule out potential caching issues.

To troubleshoot:

Rule out potential caching issues

1. To rule out caching issues, please visit your website in?incognito mode?after each of the following steps.
2. Please deactivate all caching plugins you are using.
3. Check if your website served by a content delivery network (CDN). If your CDN is Cloudflare, follow this document to purge your CDN cache. More resources about CDNs and how to purge them can be found here.
4. Check if your web host is using server-side caching. You can use this tool to check if your webpage is using server-side caching. You may need to contact your web host’s support to purge this cache for you.
5. If any of these cache purging steps fixes your problem, then you simply have some caching issues. To learn more about how caching can affect LifterLMS, you can visit lifterlms.com/docs/caching-issues-faqs.

If you’re specifically referring to the “My Courses” area in the student dashboard, caching is the most common cause. However, if you’re referring to visibility issues in the course catalog, it could be related to course visibility settings, as outlined in this documentation.

Try these steps, and let us know if there’s anything else we can assist you with!

All the best,

Hi, thanks for your reply.

The issue turned out to be something entirely different. The display of the page, rather than the content, was the issue. I had to add some custom css to the pages to fix the display.

The grid property was not working with the page code. I added this and it fixed the issue:

 .kadence-llms-dash-nav-right nav.llms-sd-nav {
        right: 0;
        width: 100%;
        border-left: 1px solid var(--global-gray-400)
    }
@media screen and (min-width: 768px) {
    .kadence-llms-dash-nav-right .llms-student-dashboard {
			padding-right: 0;}
	
	.llms-student-dashboard .llms-sd-section {
grid-area: tab;
}
	.llms-student-dashboard .llms-person-form-wrapper {
grid-area: tab;
}