• Resolved jimbox1985

    (@jimbox1985)


    Hi,
    Im actually looking for help because an issue related to the w3tc plugin.

    I noticed that something was wrong on Google results, and had confirm when favicon would not updated until i deactivate the plugin temp.

    After took temporary off the plugin, on next google crawl i got some important update, not only on favicon, but also with rank.

    While end with test, I activate again w3tc and problems return the same, old as before deactivate.

    I am pretty sure im get some setting problems, but I really don’t know what is wrong.

    Can I get some help also if I’m not a premium member?

Viewing 1 replies (of 1 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @jimbox1985

    I am sorry about the issue you are experiencing and I am happy to assist you with this.
    The support is of course free on this forum so of course, you can ask for assitance.
    However, I am going to need more information about the issue you are experiencing.

    I noticed that something was wrong on Google results, and had confirm when favicon would not updated until i deactivate the plugin temp.

    I am not sure what this means exactly?

    While end with test, I activate again w3tc and problems return the same, old as before deactivate.

    Again I am not sure what is the issue so please share a screenshot and more details about the issue you are experiencing. Sharing your website URL would also be great so we can see for ourselves what is happening and try to determine what may be causing the issue you are describing.
    Thanks!

Viewing 1 replies (of 1 total)
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