Soliloquy plugin not activating

  • Resolved amysaunderscreative

    (@amysaunderscreative)


    7 years ago

    Hi there,

    Is anyone else having issues with this plugin today? I keep trying to activate it but the page just refreshes and nothing happens? I did an update on a couple of plugins and something seems to have removed Soliloquy from my plugins. I re-installed it and it just won’t activate…

    Does anyone have any idea what could be causing this or what steps I need to take next to get my homepage slider back?

    Thanks

    Amy

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • akyusa01

    (@akyusa01)

    Hi Amy ??

    I apologize for any trouble, would you mind opening up a ticket with our support? Just click this link and click the Basic Question.

    Thanks

    Thread Starter amysaunderscreative

    (@amysaunderscreative)

    Hi!

    I forgot to mention that it’s the Soliloquy Lite version I’m using so don’t have a premium account to sign in to.

    Thanks!

    Amy

    akyusa01

    (@akyusa01)

    No worries Amy, if you click the Basic Question, you don’t need a license key and we can continue to debug this for you.

    Have you already tried deactivating the theme and other plugins for a conflict test?

Viewing 3 replies - 1 through 3 (of 3 total)
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