Solid Support Ticket Plugin

Is such a redirect feature really something that should be built into a support tickets plugin? Wouldn’t it be better for someone who wants such a function to use a plugin built specially for that job, like Peter’s Login Redirect?

I think this would of use. Since of lot of companies that run WooCommerce stores would want a support ticket system that works that way and used the My Account for account creation of login back it to submit a support ticket.

I understand that the functionality would be of use.

What concerns me is that I have seen many initially very good plugins become slow, bloated, and buggy with the addition of features that are peripheral to that plugin.

I’d have thought it better, therefore, to use another plugin, whose developer specializes in login redirections, to achieve that functionality, while leaving these guys to do what they are clearly very good at: support tickets functionality.

Its kind of funny that that plugin is doing the Database queries directly instead of using the WordPress database or functions to get that data. Especially out of that “postmeta” table which is used all over wordpress.

Doing it directly also bypasses any cache possibilities so it has to run it every time instead of possibly using cache (meaning that exact same query has already been done).

is there a way to have the plugin look for the actual db table name, rather than assuming that the postmeta db table is the default name?

Cheers
Luke