Very glad you reached out! What you are seeing is a result of some changes made in the latest version that’s ultimately a security feature. I’m happy to explain (it’s a bit of a long story…).
WordPress requires that plugins hosted on their servers (including Solid Security Basic) not “phone home” or send requests back to our servers without explicitly asking for permission and having users like you opt in. We are very careful to follow those rules, which are put in place for your protection.
A feature of Solid Security (and iThemes Security before it) is IP detection, for the purposes of locking out bad actors by IP address.
The best way to handle detecting of IP addresses is by handling IP detection on our servers. But since we can’t do that without your permission, for years we’ve had a fallback method of using IP detection on the server where your site is hosted.
Recently it was determined that this method (IP detection on your servers) is not secure, and can be used in malicious ways. So we removed it.
That means that in order to do IP detection at all, you’ll need to opt in, which is possible in the settings at Security > Settings > Global Settings > IP Detection. Select “Security Check Scan” and save the settings, and you’ll be all set.
Finally, just a heads up that a better place to get support is the support forums, not the reviews!
I’d love to earn back the missing stars in your review here. How can we do that?
]]>Thanks!
]]>When I try to select “Security Check Pro” options, Enforce SSL option is off automatically and the “Secutiy Check Pro” is off again (automatically). I can not activate the option “Secutiy Check Pro”, never is activated
]]>On features -> utilities i got only “geolocation”.
Changing ip detection is not saving ??
]]>Please open a support request for this if you haven’t already! We don’t want to bombard (via email notifications) the others on this review thread with trying to troubleshoot your individual site’s issue here.
Thanks!
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