Software itself is good, company behind not repectable

  • The plugin works properly and is clear in handling. But the business policy is not fair-minded.
    Don’t use the auto renewal if you want to use one of the paid versions. They try to cheat you with a significant higher price after a year. The so called “Best deals” are representing the real price. And if you let them to auto renew You’ll pay more than double.

    And if you’re plugin is out of the licensed period they bother you with a specific message in various places in your backend which cannot be supressed. Additionally the features are crippled in case you do not renew.

    • This topic was modified 4 years, 4 months ago by novillo.
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  • Plugin Support Ethan Choi

    (@ethanchoi)

    Hi @novillo,

    We’re sorry for the confusion over our introductory discount and license renewals!

    Currently the introductory discount applies only for the first year of a license subscription, and the license renewals for subsequent years will take place at the full price of the license level. This is indicated on our pricing page.

    An active license provides access to support and to plugin updates, which are important to keep your site more secure, fix issues, and maintain code compatibility with various services.

    So while it’s generally not a significant issue for short periods of time,
    we would caution against keeping any out-of-date plugin on your site for too long. This is why we include expiration notices in the plugin pages as well as in the notification footer.

    And if you have further questions regarding your account, please drop us a line through our contact page and our support team will be happy to help.

    Thanks!

Viewing 1 replies (of 1 total)
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