Soft cookie wall messes with configuring banner

  • Resolved MrMattEastwood

    (@mrmatteastwood)


    10 months ago

    Hey guys, since a few versions ago, the soft cookie wall keeps overlaying the setup screens of the cookie banner for a few seconds every time one clicks any button or switch:

    Any way to disable that behaviour? It’s a bit of a downer for people who, well, want to finish configuring the cookie banner before the holiday season ??

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support daniub

    (@daniub)

    Hi,

    thank you for reaching out to us!

    I’m not sure if you are using a custom CSS (under the Custom Css) section that may cause a conflict or something similar, but locally we don’t reproduce the issue, so it looks like something related to your specific WordPress configuration and plugins in use.

    A suggestion could be to this disable preview, in particular this setting https://prnt.sc/o3VBX9CpCoLI, it may help!

    Also, maybe you can also use a standard theme and see if the issue remains, maybe it’s a conflict with your specific WP Theme.

    Hope this helps!

    • This reply was modified 10 months ago by daniub.
    Thread Starter MrMattEastwood

    (@mrmatteastwood)

    Hey daniub, appreciate your response. Sorry for waiting so long to get back to you. I just tested this on my blueprint site in a Chrome incognito window with the stock Twenty Twenty Four theme and no other plugins installed:

    The issue still occurs. Happy to provide a login if you want. Meanwhile, I would agree with you that disabling the preview on the back-end will do the trick as a workaround.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Soft cookie wall messes with configuring banner’ is closed to new replies.