Sofort: Source was not automatically charged

Hello, customer contacted me and provided screenshot with the payment, because I have not got some notification about payment.
I searched in dashboard of stripe for his name and found the source id, that it is chargeable, but was not charged and that is why is not displayed in stripe payments dashboard.

What was the problem?

Here the log of woocommerce (I replaced the real names and URL).

What could be a problem and how I can charge it manually, if automatic charge fails? Other payments were ok today.

2022-09-16T14:52:31+00:00 DEBUG 
====Stripe Version: 6.7.0====
====Start Log====
Info: Begin creating Sofort source
====End Log====

2022-09-16T14:52:31+00:00 DEBUG 
====Stripe Version: 6.7.0====
====Start Log====
sources request: Array
(
    [amount] => 1551
    [currency] => eur
    [type] => sofort
    [owner] => stdClass Object
        (
            [phone] => +491748XXXXXX
            [name] => John Evans
            [email] => [email protected]
            [address] => Array
                (
                    [line1] => Allee der Kosmonauten 59
                    [line2] => 
                    [state] => 
                    [city] => Berlin
                    [postal_code] => 12681
                    [country] => DE
                )

        )

    [redirect] => Array
        (
            [return_url] => https://mywebsite.com/checkout/order-received/13694/?key=wc_order_Hpnwow3cVRvDj&utm_nooverride=1&order_id=13694
        )

    [sofort] => Array
        (
            [country] => DE
            [preferred_language] => de
        )

    [statement_descriptor] => MYWEBSITE.COM
)

====End Log====

2022-09-16T14:52:32+00:00 DEBUG 
====Stripe Version: 6.7.0====
====Start Log====
Info: Redirecting to Sofort...
====End Log====