Social Share not connected

Hi @exactfox, can you click the arrow icon there, and ensure Facebook and Twitter are both properly connected with appropriate sharing permissions? You can disconnect and reconnect to be sure.

Thank you for writing.

But not working.

Hm, I can see you’ve reconnected both Facebook and Twitter and I don’t see any errors on your site that might be causing this to fail. What browser are you using? Could you try checking this through another web browser to see if that changes?
You may also want to clear your cache, just to stay on the safe side.

If that makes no difference, I’d suggest temporarily disabling all plugins except for Jetpack. If the issue disappears then, enable one plugin at a time, refresh the page and check if the issue comes back. When it does, you’ll find your culprit.

Let me know what you find out!

Hello fresatomica,

I did what you said, but not working.

Oh, actually, I see what’s happening here. Your site is using Yoast’s Open Graph meta tags. You’ll want to turn those off directly from Yoast’s settings:

https://yoast.com/help/getting-open-graph-for-your-articles/

I did, But not working.

When did this issue start? Also, if you temporarily disable Yoast altogether does that help?

Deactivated all the plugins expect Jetpack, but that option not working.

The screenshot you’ve sent us, does it come from an already published post? Please note that you will not be able to share an already published post this way on the free plan, here’s more information:

https://jetpack.com/support/publicize/#republicize

If this happens on new posts, try reconnecting both accounts one more time, just to be sure and let us know how it goes.

Thank you fresatomica,

Sharing this post option working only for new post, not for old posts.

Thank you.

You’re welcome! I’m glad we’ve finally understood what was happening ??