Social network icons disappear in top-menu when plugin is on

  • Resolved maranatadoo

    (@maranatadoo)


    1 year, 1 month ago

    Hi,
    we hope you might be able to help us.
    Our site is?cuvari.rs, but it’s under construction so I’m sending you screenshots.

    When we turn on W3 Total Cache that we’ve set for the AWS CloudFront image CDN service => we lose theme’s little icons (social networks, search), and when we turn the plugin off – icons reappear.

    Here are the screenshots:

    We haven’t touched anything apart setting the AWS image-caching part, all other things are default.

    Would you recommend us some settings so that we could continue using your plugin for AWS-CloudFront?

    Thank you.
    Marko I.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @maranatadoo

    Thank you for reaching out and I am happy to help!

    Unfortunately, since you have maintenance mode enabled, I am unable to check the source.
    Can you please share if you also have Minify enabled, and let me know what console errors you can see?
    Most likely the problem is with the CORS header for fonts which needs to be set up on the AWS end.
    Also, let me know if there was a specific moment when this started to occur, meaning any settings you may have changed.

    Thanks!

    Thread Starter maranatadoo

    (@maranatadoo)

    Can I please send you the site credentials so you can take a look?

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @maranatadoo

    Please do not offer your credentials here as this is a public forum, and this is not allowed by the wp.org standards.

    You can drop us a note directly via the W3TC support channel in Performance>Support>Bug report.

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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