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Reply To: Social Media Links not Creating Preview

Joy — Fri, 06 Sep 2019 18:39:26 +0000

This is not a WordPress question.
When I click on your link to your image, I get a 403 error (forbidden).
Try to fix the specific thing that the Facebook tool tells you. It is the one doing the preview, not your site.

Reply To: Social Media Links not Creating Preview

thomasmccaul — Fri, 06 Sep 2019 18:47:37 +0000

I have endlessly tried to fix the outlined issues to the best of my ability but I don’t know what I’m doing

if I knew how to fix the thing I wouldn’t be pleading for help

I need guidance

Tom

Reply To: Social Media Links not Creating Preview

Rich DeBourke — Sat, 07 Sep 2019 10:58:31 +0000

Hi Tom – I compared how your page is loading MG_2628_blended-2.jpg (the image you’re listing for og:image, which is also included in your page) with what happens in a request for just the image, and one difference is when the page requests the image, it includes in the Request Headers referer: https://tommccaul.com/. When I request just the image, there is no referrer (of course) and I get the 403 Error Forbidden message (same as Joy). If I edit the Request Headers for just the image to include referer: https://tommccaul.com/ and resend it, your server sends me the image.

I’m not sure what’s causing your site to reject requests that don’t have a referer. I checked one of the WordPress sites I support (which is https & 5.2.3) and it has no problem with a request for an image without a referer.

There is a post on wordpress.stackexchange.com for a similar problem from 4 years ago (403 Forbidden when accessing image in wordpress), but the post doesn’t list a solution (although I followed the links the original poster had and his site does now work).

One thing you could try is to temporarily disable all of your plugins to see if the problem goes away. At least that might point to what’s causing your site to reject requests without a referer.

Rich

PS. You might want to look into an image lazy load plugin – your home page is 70 megabytes and to get the 403 error, I need to have my cache disabled, so it takes a while to reload your page.

Reply To: Social Media Links not Creating Preview

thomasmccaul — Sat, 07 Sep 2019 16:13:09 +0000

Rich, I greatly appreciate your response, in particular, letting me know about image lazy loaders – I installed a plugin that spent over an hour automatically resizing images. I guess it never occurred to me.

I will update with further findings

regards,
Tom

Reply To: Social Media Links not Creating Preview

thomasmccaul — Sat, 07 Sep 2019 21:39:04 +0000

hello all, I called my web host and asked to provide guidance to correcting folder permissions for my images etc

that was not the issue, the permissions were correct

the gentleman discovered – I believe – that the htaccess file was missing/corrupt and he created a new one which immediately resolved the issue

he also said that WordFence was acting a little too aggressive and suggested that I make some tweaks (didn’t advise which ones)

thanks for the suggestions,

Tom