Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @sholehsanat,

    Are you referring to your Social login extension?
    If you have purchased our Social login extension or our bundle and you need help, you will need to submit a support ticket via our website as we are only allowed to provide support on this forum for the free plugin hosted on the www.remarpro.com website.

    To submit a ticket, please login to our website using the email used on checkout and go to this page:

    https://ultimatemember.com/support/ticket/

    Regards.

    Thread Starter sholehsanat

    (@sholehsanat)

    Hi, I bought the extension from your representative in IRAN and from the zhaket.com
    I asked them to do same as you told.
    But they told me it takes time! ??

    Plugin Support calumallison

    (@calumallison)

    Hi @sholehsanat,

    We don’t have any representatives in Iran. We only sell our extensions directly via our website. Any other place that extensions are bought/sourced from are not a legitimate source.

    Thanks

    Thread Starter sholehsanat

    (@sholehsanat)

    Because of sanctions we cannot transfer money directly to websites like yours! And I had no other way! So I asked them to buy it from you indirectly!!! What is the problem? I paid the money and they gave me original plugin. That’s all. The third party gave the money to your company. So I bought it. And it is not fake!
    If this is the problem I disable the extension and ask them to pay my money back!!!
    Why nobody answers my question that is related to free part of your plugin!!!

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @sholehsanat,

    If you have a legit license key for your extension you can submit your ticket on our website https://ultimatemember.com/contact/account-billing/ attach your license key so we can help you.

    Thanks.

    Thread Starter sholehsanat

    (@sholehsanat)

    I’ll submit ticket there.

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Social Login’ is closed to new replies.