Social Icons Still No Displaying Correctly

Update! This issue is fixed. I just read through some old help info on this where someone recommended disabling caching plugins. I disabled W3 Total cache and that fixed the problem. One question – have you seen any cache plugins that play nice with the social icons plugin? Thanks!

Hi, @feastingnotfasting.

Thanks for the update, and great to hear you fixed this.

You asked about caching. It is possible to use caching with Simple Social Icons. If your icons disappear after reactivating your caching plugin, there are a few things worth checking:

– Your cache needs to be cleared when upgrading from Simple Social Icons 1.x to 2.x.

– If you use an offsite caching service such as CloudFlare, that cache needs to be cleared too.

– If you use a caching plugin with a Content Delivery Network (CDN) that does not send CORS headers, you may need to take some extra steps before the icons will load:

If your CDN is the issue, you will see blank spaces where your icons should be and warnings about ‘cross origin requests’ in your browser console. There are two ways to fix this: you can ask your CDN service to add a CORS header, or you can add an exclude rule for the icon file in your plugin’s caching settings. (This will cause it to load from your own domain instead of the CDN.) The icon file is usually located at:

wp-content/plugins/simple-social-icons/symbol-defs.svg

So that’s what you would enter into the exclude field in your CDN settings if available.

• This reply was modified 8 years, 2 months ago by Nick C.
• This reply was modified 8 years, 2 months ago by Nick C.