Viewing 3 replies - 1 through 3 (of 3 total)
  • Moderator James Huff

    (@macmanx)

    I see the same problem in desktop Chrome.

    Since that is a commercial theme, we ask that you please go to their official support channel, so you can get support from the people who know it best.

    https://99theme.com/members/helpdesk/

    Forum volunteers are also not given access to commercial products, so they would not know why it is not working properly. Other community members who may have faced your issue might be able to help you but your best bet is your product’s developer. Keep in mind we encourage you to use the official support venues, as it allows the developers to be aware of issues with their code and gives back to the community in a more robust way.

    Thread Starter Hemant Mendiratta

    (@hemant-mendiratta)

    Hi James,

    I tried asking the support guys previously but 99theme support is really poor. I tried again many times but with no luck, they are not helping in any way. I already resolved many things myself but for this one I still cannot find any resolution.

    Please help.

    Also in PC for author bio icons are not appearing.

    Link : https://www.techuntold.com/author/author10/

    Thanks

    Moderator James Huff

    (@macmanx)

    There unfortunately isn’t anything I can do to help here without purchasing the theme myself.

    Hopefully someone who knows the theme will stop by. Sorry!

Viewing 3 replies - 1 through 3 (of 3 total)
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