Social Icons don't appear

Thanks for using Ignite!

Have you entered your Twitter URL, saved it, and then loaded your homepage to check if the icon appears? Sometimes the Customizer is a bit finicky and won’t show your updates right away.

If you have done that and it doesn’t work, please post a link to your site here so I can take a closer look.

Hi,

Thanks for the reply.

Tried on several browsers and two devices. Left if now for 12 hours+. Even removed the URLs and placed them back in.

URL: https://www.yijone.li/

Thank you,
Lyj

On line 586 of style.min.css (use a CSS unminifier or search for .site-header .social-media-icons), you have:

.site-header .social-media-icons {
    display: none
}

and on line 626 of the same file, you have:

.site-header .social-media-icons {
    visibility: hidden;
}

Both are suppressing the display of the social media icons.

Lyj,

Here’s what is happening:

The social media icons are hidden by default and then placed in position based on where there is space in the menu using Javascript. There is a small bug that is disrupting the calculation the JS does when a custom menu isn’t being used.

I will fix this in the next release (Wednesday), but you can fix it immediately by creating a custom menu in the Menus page found under Appearance. The custom menu can be exactly the same as your current menu with just your About page.

Once created, the social icons will appear.

Hi,

Thank you both for your kind and very quick replies. I’ve added a new custom menu and indeed the social icons have appeared.

The theme and support is fantastic Ben, time to purchase Ignite+. ??

Cheers and thanks again,

Lyj

Hey Ben – having the same issue. Tried adding a custom menu, but it still doesn’t seem to be bringing the social icons in (though could honestly be doing it wrong… I’m a bit rusty…). Appreciate your help.

url is https://drunken-diy.com.

Thanks!
Kevin

@Lyj you’re welcome, thanks for considering the upgrade!

@kevin I just checked out your site and it looks like the default menu is still being loaded. When you create your custom menu make sure to also set its location.

In the menus page there is a Manage Locations tab. After clicking on that you’ll see a dropdown menu you can use the choose the menu you made as the Primary Menu.

Thanks so much, Ben – got it!

You’re welcome ??

Hi there!

I have the same problem, but when I save changes on the Photo Grid Theme, then even the URL’s for social icons don’t appear.
I started to look the CSS sheet, but the class seems like to be normal.
https://thesignproject.esy.es/
I try to create a new custom menu, but can’t fix the problem.

It is the first time that it happens, I had to create the same portfolio two months ago, and I had no problems at that time.

Thanks for any reply.

Cheers from Chile!

Can you make sure you are on the newest version of Ignite?

Thanks for your reply.
I’m using Photo Grid Theme in this case.
I don’t know why when I save changes to make the social icons appear, even the URLs doesn’t appear.

Cheers!

This support forum is for the Ignite WordPress theme. You’ll need to contact the developers of the Photo Grid theme for assistance with it.