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Resolved Phillip Dews
(@phillipdewsblogger)

5 years, 5 months ago
Hi Guy’s,

first off what a great plugins and I will be doing a review of it in the near future. However I have an issue with the plugin. I goto > Social Followers > Manage Networks > Facebook Setup > Authorize.

The plugin then takes mt right to Facebook and I click on Continue as Phillip Dews > Select my Facebook Page > Next > Done > OK

the page redirect to first an OAuth page and then to this page:
https://phill.blog/wp-admin/admin.php?page=socialsnap-settings&profile%5Bid%5D=PhillDewsFreelancer&profile%5Busername%5D=The+Web+Engineer&profile%5Burl%5D=https%3A%2F%2Ffacebook.com%2FPhillDewsFreelancer%2F&access_token=EAACTe4LKiTMBADbd4Mqn3bTyXkFP4V8BVWVo6M0yxHlivxMUZCo6XwajlhZBaKbSAQGqUudmTD40FXxjYey7lRHFXZCrfsqrrPcpdsZAZBYUCp8t1VkVgLaZB1u7NmdLVEbXf9gWz3EypmJgqjxRrbZCSBJgjmemHClLbcp7Vx7gwZDZD&access_token_secret=secret&network_key_index=0&client_url=https://https%3A%2F%2Fphill.blog%2Fwp-admin%2Fadmin.php%3Fpage%3Dsocialsnap-settings%23ss_social_follow_networks_display-ss&ss_network_authorized=facebook&accounts%5B251043785407394%5D%5Bname%5D=The+Web+Engineer&accounts%5B251043785407394%5D%5Bslug%5D=PhillDewsFreelancer&accounts%5B251043785407394%5D%5Bid%5D=251043785407394&accounts%5B251043785407394%5D%5Burl%5D=https%3A%2F%2Ffacebook.com%2FPhillDewsFreelancer%2F&accounts%5B10157196670647254%5D%5Bname%5D=Phillip+Dews&accounts%5B10157196670647254%5D%5Bslug%5D=10157196670647254&accounts%5B10157196670647254%5D%5Bid%5D=10157196670647254&accounts%5B10157196670647254%5D%5Burl%5D=https%3A%2F%2Ffacebook.com%2F10157196670647254%2F#ss_social_follow_networks_display-ss

This shows up as Forbidden and it is not configured.
Could it be because I have created the Theme myself, the same happens with all the other social networks it seems.

Hope you can help.
Phillip Dews
- This topic was modified 5 years, 5 months ago by Phillip Dews. Reason: typo

Viewing 5 replies - 1 through 5 (of 5 total)

Thread Starter Phillip Dews
(@phillipdewsblogger)

5 years, 5 months ago

I also Have the Pro version.

Plugin Author Social Snap
(@socialsnap)

5 years, 5 months ago

Hi Phillip,

If you have purchased a license on socialsnap.com, please forward this request to our ticket support system.

Thanks!

Thread Starter Phillip Dews
(@phillipdewsblogger)

5 years, 5 months ago

Brilliant Thank you,

I have just posted a support request in and made a screencast for you to show you exactly the problem.

Thank you.
Phillip

Thread Starter Phillip Dews
(@phillipdewsblogger)

5 years, 5 months ago

Hi,

I have not had any recent updates to my ticket yet. I provided a login and now the sharing has stopped working clicking on the buttons on multiple devices, desktop, laptop and mobile on different browsers, Firefox, Edge, Chrome and Opera.

Here is a screencast showing the issue.

I would appreciate it if you could get back to me asap.
Kind regards

Phillip

Plugin Author Social Snap
(@socialsnap)

5 years, 5 months ago

Hi Phillip,

Our team is on your ticket right now, you will receive a reply shortly.

Thank you so much for your patience!

Viewing 5 replies - 1 through 5 (of 5 total)

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