Social comment not work

  • Resolved Madsex83

    (@madsex83)


    1 year, 8 months ago

    Hi,

    on my site i have installe social comment plugin.
    On all browser or device i can’t see the possibility to write a comment via facebook i see only the title that i have created in wp backend.

    Oviusly i have create an app with all necessary settings.

    In console i see this error on chrome:
    Refused to display ‘https://www.facebook.com/’ in a frame because it set ‘X-Frame-Options’ to ‘deny’.

    On firefox same arror with different words:
    Il caricamento di “https://www.facebook.com/v13.0/plugins/comments.php?app_id=513541917611098&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df385dc81e737d2%26domain%3Dwww.trendandthecity.it%26is_canvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fwww.trendandthecity.it%252Ff277053878b4fa%26relation%3Dparent.parent&container_width=740&height=100&href=https%3A%2F%2Fwww.trendandthecity.it%2F2018%2F09%2F25%2Fblog-2-per-me-sarai-sempre-amore-milano%2F&locale=it_IT&numposts=7&order_by=social&sdk=joey&version=v13.0&width=” in un riquadro è vietato dalla direttiva “X-Frame-Options“ impostata a “DENY“. comments.php

    Oviusly i’m login in my facebook before to open the page but nothing change.

    I have tested the plugin without other plugin activated and on base wordpress theme but nothing change.

    Can you help me ?

    Thanks

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author wpdevart

    (@wpdevart)

    Hi.

    We think this is a Facebook API issue. Our plugin only inserts an iframe, so there can be no problem from the plugin side. The FB Comments API sometimes doesn’t work and the reason is the API, unfortunately, we don’t have permission to check or fix it.

    Thanks

Viewing 1 replies (of 1 total)
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