so much wasted time

  • for two days ive struggled with tech support
    1) the first guy tried to convince me i did not have w wordpress site
    2) the second guy ignored me
    3) the sales guy was really enthusiastic, give him some credit for trying to up-sell a product that wasnt working
    4) and now I have a techie who keeps asking where i embedded their broken short code so he can have a look. Why on earth would I use shortcode that was rendering my site unreadable?
    Good luck folks

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  • Hello there,

    Our Support team member Ben and I have both responded to your tickets in an attempt to understand and help solve our issue within the timeframe normally provided to paying Hub customers — as a courtesy. I would be pleased to help solve your isues if you would kindly answer the quesions provided in the ticket.

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