• Resolved Devin104

    (@devin104)


    When I attempt to use “Smush” it tells me that:

    “Lewis, you have 18897 attachments that need smushing!”

    So, I being to “Smush” 50 at a time and the screen says:

    “Bulk smush is currently running. You need to keep this page open for the process to complete.

    0%

    5/18897 images optimized”

    My problem is that when I reach the fifth image the processes seems to stall. The little “Smushing” dial keeps turning in a clockwise motion but no further images are “optimized.”

    My WordPress Blog is here: https://carljungdepthpsychologysite.blog/

    How may this be repaired?

    Thank you

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @devin104,

    hope you’re doing good today! ??

    Could you please access your server via FTP, edit wp-config.php file, find a line like
    define('WP_DEBUG', false); and replace it with the following (if the above line doesn’t exist, simply insert next snippet just above the /* That’s all, stop editing! Happy blogging. */ comment)

    // Enable WP_DEBUG mode
    define('WP_DEBUG', true);
    // Enable Debug logging to the /wp-content/debug.log file
    define('WP_DEBUG_LOG', true);
    @ini_set( 'log_errors', 1 );
    // Disable display of errors and warnings
    define('WP_DEBUG_DISPLAY', false);
    @ini_set('display_errors', 0);

    Then go ahead and try to replicate the error, by bulk smushing again.
    By doing so, a /wp-content/debug.log file should be created. Simply download it, please use a service like Dropbox and post the shareable link in your next reply.
    Ref: https://premium.wpmudev.org/blog/debugging-wordpress-how-to-use-wp_debug/

    Warm regards,
    Dimitris

    Thread Starter Devin104

    (@devin104)

    Let me apologize in advance and say that I am not very computer literate.

    Heretofore I have not heard of “FTP.”

    If you will kindly instruct me as to how to access this via my server I will do so and endeavor to follow your instructions.

    Thank you

    Lewis

    Thread Starter Devin104

    (@devin104)

    Could somebody please tell me how to:

    “access my server via FTP, edit wp-config.php file,”

    Thank you

    Lewis

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello there @devin104,

    hope you’re doing good today! ??

    Your servel panel should provide some FTP credentials, if not a direct way to access the files of your installation.
    Here’s how to connect using a FTP client program like FileZilla:
    https://www.wpbeginner.com/beginners-guide/how-to-use-ftp-to-upload-files-to-wordpress-for-beginners/

    Let me know, if you’re still in trouble with this.
    Thank you,
    Dimitris

    Thread Starter Devin104

    (@devin104)

    I will go to the link you have suggested and see if I can figure it out.

    I suspect I am in over my head but I will report back to you in two or three days.

    Thank you

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    Hello @devin104

    I’m marking this topic as resolved due to recent inactivity. Feel free to post back any update and we can re-open it and carry on troubleshooting! ??

    Thank you,
    Dimitris

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Smush seems to be stuck’ is closed to new replies.