• Resolved authentictech

    (@authentictech)


    When Smush is enabled the Elementor editor will not load unless using safe mode which disables all plugins. (The safe mode box suggests that a plugin is likely causing a conflict.)

    I have manually disabled and re-enabled all plugins and consistently only Smush prevents the editor loading.

    There are no WP debug logs produced.

    Thanks for your help.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @authentictech

    I hope you’re well today!

    Please go to “Smush -> Lazy Load” page and uncheck the “iframe” checkbox in “Media Types” section.

    Once that’s done, save settings, clear all cache on site/server and see if that helps.

    If not, please check if disabling Lazy Load entirely helps.

    Update us with results, please.

    Kind regards,
    Adam

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @authentictech,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open the thread if you need further assistance.

    Best Regards
    Nithin

    Thread Starter authentictech

    (@authentictech)

    Sorry for the late reply.

    Deactivating the iframe media type solved the problem.

Viewing 3 replies - 1 through 3 (of 3 total)
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