• Resolved bonacj

    (@bonacj)


    I’ve double checked Photonic settings on this page, tested different lightbox libraries, layouts, thumbnails. Tried using a custom shortcode, as well. For some reason I cannot get these thumbnails to load – they were previously working.

    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Sayontan Sinha

    (@sayontan)

    You seem to have installed a plugin that is replacing the thumbnails with a transparent image.

    E.g. Photonic’s markup is being modified by that plugin in this manner:

    <img alt="" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" data-src="https://photos.smugmug.com/photos/i-LDfbGtr/0/fa45d26b/S/i-LDfbGtr-S.jpg" class="mosaic" style="display: inline;">

    The src attribute that Photonic relies on is getting replaced with something else, and the original src attribute is getting moved to data-src. This might be some sort of a lazy-loading plugin that is causing the interference.

    Thread Starter bonacj

    (@bonacj)

    RESOLVED! Thank YOU! It was not a plugin, but I enabled lazy loading on my theme to try and rectify another issue. Disabled and the thumbnails are loading again.

    Thanks so much!

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘SmugMug Thumbnails not loading’ is closed to new replies.