SMTP + Sendgrid issues

  • haman251

    (@haman251)


    2 weeks ago

    All my sites are suddenly failing to send mails.
    This happened overnight and I don’t have any automatic updates active.
    They all have the same generic response.

    I excluded 1 detail in the error manually which is why it says HIDDEN_IP

    [Wed Feb 26 09:28:43.709624 2025] [error] [pid 4179838] mod_proxy_fcgi.c(911): [client HIDDEN_IP] AH01071: Got error 'PHP message: ERROR PostmanWpMail: Exception code=0 message=Code: , Message: , Body:PHP message: ERROR PostmanWpMail: Exception code=0 message=Code: , Message: , Body:'
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  • Plugin Support M Aqib Khan

    (@aqibkhan9)

    Hello @haman251

    We hope this message finds you well.

    Thank you for reaching out to our Support team. We are saddened and concerned that you have to face this issue. It has come to our attention that SendGrid was facing some technical difficulties, which are now back to normal.

    Could you kindly confirm if the issue you mentioned still persists? If so kindly share the error message from Post SMTP Logs, along with Diagnostic test report.

    Looking forward to your response & an opportunity to assist you.

    Warm regards,
    Support Team – WP Experts

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