• Resolved jensposma

    (@jensposma)


    I have set up the account and smtp data how it should, and getting these error logs:

    Versions:
    WordPress: 5.6
    WordPress MS: No
    PHP: 7.4.15
    WP Mail SMTP: 2.6.0
    
    Params:
    Mailer: smtp
    Constants: No
    ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
    Host: smtp.qboxmail.com
    Port: 465
    SMTPSecure: ssl
    SMTPAutoTLS: bool(true)
    SMTPAuth: bool(true)
    
    Server:
    OpenSSL: OpenSSL 1.1.1d 10 Sep 2019
    
    Debug:
    Mailer: Andere SMTP-service
    SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
    
    SMTP Debug:
    2021-02-19 09:44:41 Connection: opening to ssl://smtp.qboxmail.com:465, timeout=300, options=array()
    
    2021-02-19 09:44:42 Connection failed. Error #2: stream_socket_client(): unable to connect to ssl://smtp.qboxmail.com:465 (Connection refused) [/home/sietsanne/domains/sietsannefotografie.nl/public_html/wp-includes/PHPMailer/SMTP.php line 375]
    
    2021-02-19 09:44:42 SMTP ERROR: Failed to connect to server: Connection refused (111)
    
    SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Viewing 1 replies (of 1 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @jensposma,

    The error log indicates that your server rejected connection to the SMTP host possibly there’s a firewall blocking outbound connection on that port. You might try with TLS on port 587 or/and contact your hosting provider with the SMTP debug above to fix the issue.

    I hope this helps!

Viewing 1 replies (of 1 total)
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