SMTP Error: Could not connect to SMTP host.

  • Resolved davidezen

    (@davidezen)


    3 years, 6 months ago

    Good morning,
    I’m getting this error with every plugin form i’m trying to use.
    The SMTP error is only in the “zensrl.it” domains, because in other domains and other wordpress installations with the same settings the pulgin is working fine.. Can someone explain to me what the problem could be?

    Thank you
    Davide

    • This topic was modified 3 years, 6 months ago by davidezen.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @davidezen,

    Thanks for reaching out. The webhost of zensrl.it is probably setting up a firewall to block outbound SMTP connections.

    You can get more details on the error when you send a test email from WP Mail SMTP > Email Test. Here’s a screenshot for the option to get a full error log. This will give us an idea of what might be going on.

    Thanks!

    HI @davidezen – we haven’t heard from you in about a while, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

Viewing 2 replies - 1 through 2 (of 2 total)
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