SMTP ERROR AND FILES

  • Resolved maxititolo

    (@maxititolo)


    6 months, 1 week ago

    Hi. We purchase the Pro version with the files and deposit payment methods. I can’t add the files on the services. And I’m having issues to get the confirmation email to clients.
    Can you help me?

    2024-09-12 14:49:06 Connection: opening to KolagenC:smtp.gmail.com, timeout=300, options=array()
    2024-09-12 14:49:06 Connection failed. Error #2: stream_socket_client(): php_network_getaddresses: getaddrinfo for KolagenC failed: Name or service not known [/home/usfk1p2u3wey/public_html/wp-includes/PHPMailer/SMTP.php line 408]
    2024-09-12 14:49:06 Connection failed. Error #2: stream_socket_client(): Unable to connect to KolagenC:smtp.gmail.com (php_network_getaddresses: getaddrinfo for KolagenC failed: Name or service not known) [/home/usfk1p2u3wey/public_html/wp-includes/PHPMailer/SMTP.php line 408]
    2024-09-12 14:49:06 SMTP ERROR: Failed to connect to server: php_network_getaddresses: getaddrinfo for KolagenC failed: Name or service not known (0)
    SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

    The page I need help with: [log in to see the link]

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