• Resolved WP Helping Hand

    (@svenkilcher)


    Hi,
    I want to set up WP Mail SMTP on a website.
    Even if all the information is correct, I get the following error message:

    Versions:
    WordPress: 6.1.1
    WordPress MS: No
    PHP: 7.3.33
    WP Mail SMTP: 3.6.1
    
    Params:
    Mailer: smtp
    Constants: No
    ErrorInfo: SMTP Error: Could not connect to SMTP host. Connection failed. stream_socket_enable_crypto(): SSL operation failed with code 1. OpenSSL Error messages:
    error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failedSMTP server error: QUIT command failed
    Host: mail.test.de
    Port: 587
    SMTPSecure: tls
    SMTPAutoTLS: bool(true)
    SMTPAuth: bool(true)
    
    Server:
    OpenSSL: OpenSSL 1.1.1k  FIPS 25 Mar 2021
    
    Debug:
    E-Mail-Quelle WP Mail SMTP
    Mailer: Benutzerdefinierter SMTP-Server
    SMTP Error: Could not connect to SMTP host. Connection failed. stream_socket_enable_crypto(): SSL operation failed with code 1. OpenSSL Error messages:
    error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failedSMTP server error: QUIT command failed
    
    SMTP Debug:
    
    2022-12-07 16:15:12 Connection: opening to mail.test.de:25, timeout=300, options=array()
    
    2022-12-07 16:15:12 Connection: opened
    
    2022-12-07 16:15:12 SERVER -> CLIENT: 220 SRVEX01.test.de Microsoft ESMTP MAIL Service ready at Wed, 7 Dec 2022 17:15:12 +0100
    
    2022-12-07 16:15:12 CLIENT -> SERVER: EHLO www.test.de
    
    2022-12-07 16:15:12 SERVER -> CLIENT: 250-SRVEX01.test.de Hello [92.204.55.209]250-SIZE 104857600250-PIPELINING250-DSN250-ENHANCEDSTATUSCODES250-STARTTLS250-X-ANONYMOUSTLS250-AUTH NTLM250-X-EXPS GSSAPI NTLM250-8BITMIME250-BINARYMIME250-CHUNKING250-SMTPUTF8250 XRDST
    
    2022-12-07 16:15:12 CLIENT -> SERVER: STARTTLS
    
    2022-12-07 16:15:12 SERVER -> CLIENT: 220 2.0.0 SMTP server ready
    
    2022-12-07 16:15:12 Connection failed. Error #2: stream_socket_enable_crypto(): SSL operation failed with code 1. OpenSSL Error messages:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed [/kunden/502316_31177/webseiten/wp-includes/PHPMailer/SMTP.php line 468]
    
    SMTP Error: Could not connect to SMTP host. Connection failed. stream_socket_enable_crypto(): SSL operation failed with code 1. OpenSSL Error messages:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed
    
    2022-12-07 16:15:12 CLIENT -> SERVER: QUIT
    
    2022-12-07 16:15:12 SERVER -> CLIENT: 
    
    2022-12-07 16:15:12 SMTP ERROR: QUIT command failed: 
    
    2022-12-07 16:15:12 Connection: closed
    
    SMTP Error: Could not connect to SMTP host. Connection failed. stream_socket_enable_crypto(): SSL operation failed with code 1. OpenSSL Error messages:error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed

    I have already tried different ports for TSL. Another developer said that the CA list must be renewed in wordpress. Is that possible at all? I have never heard anything about it.

Viewing 1 replies (of 1 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @svenkilcher,

    Thanks for reaching out! Please kindly know, that this error message is server-related. It indicates certificate verification failure on your server. Please check this troubleshooting guide for more information.

    When you get a chance, please contact your hosting support with the full error log, and they should be able to assist you further.

    I hope this helps. Thanks!

Viewing 1 replies (of 1 total)
  • The topic ‘SMTP Error’ is closed to new replies.