SMTP error

  • CLIENT -> SERVER: EHLO https://www.nobodydigital.co
    SMTP ERROR: EHLO command failed: CLIENT -> SERVER: HELO https://www.nobodydigital.co
    SMTP ERROR: HELO command failed: CLIENT -> SERVER: STARTTLS
    SMTP ERROR: STARTTLS command failed:

    I using gmail connect with Easy WP SMTP, and it is worked before and work in my another site, may I know how to solve this.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hi,

    I using gmail connect with Easy WP SMTP, and it is worked before and work in my another site, may I know how to solve this.

    If it works in your other site and not in this site, what is the difference between both sites?

    Thank you

    for those who have siteground there is a problem and they are solving it

    Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    1 hour, 30 minutes ago

    Hristo from SiteGround here.

    We’ve implemented an update of our mailing system which resulted in the above reported problem. At the moment we’re reverting the update until we perform additional tests and confirm that it won’t cause such problems.

    Thread Starter appseohk

    (@appseohk)

    If it works in your other site and not in this site, what is the difference between both sites?

    I compared both site, this site use WP forms, another site use contact form 7

    but 1 month before this site nobodydigital.co still work well in send SMTP email from google server, I changed nothing in setting.

    Thread Starter appseohk

    (@appseohk)

    If it works in your other site and not in this site, what is the difference between both sites?

    I compared both site, this site use WP forms, another site use contact form 7

    but 1 month before this site nobodydigital.co still work well in send SMTP email from google server, I changed nothing in setting.

    Hi,

    I compared both site, this site use WP forms, another site use contact form 7

    Did you update any plugins in this site?

    but 1 month before this site nobodydigital.co still work well in send SMTP email from google server, I changed nothing in setting.

    Are both sites installed in the same server with the same host or different servers on different host?

    Thank you

    Thread Starter appseohk

    (@appseohk)

    WP rocket, and one or two others, not sure.

    Due to I am not even sure where it is broken and cannot send email out

    other website also be install in same company host, but different IP server

    nobodydigital.co and another site is lovecoachhk.com

    Hi,

    My suggestion is to contact your host since the working site and none working site are hosted in the same host. Ask them if they can help you with this issue.

    Let me know what they say.

    Thank you

Viewing 7 replies - 1 through 7 (of 7 total)
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