SMTP doesn’t work with Contact Form

  • nicocaldo

    (@nicocaldo)


    5 years ago

    I’ve set up WordPress to use mailgun SMTP.
    Everything works fine as if I request a new password for a user or check if the SMTP works from the plugin, I correctly recieve the email and on the Mailgun Dashboard everything is fine.

    Unfortunately, if I try to send emails from the Contact form, Mailgun bounces the email with the error

    “delivery-status”: {
    “tls”: true,
    “mx-host”: “103.xxx.xxx.104”,
    “code”: 550,
    “description”: “”,
    “session-seconds”: 17.84141993522644,
    “attempt-no”: 1,
    “message”: “Verification failed for <bounce+7ec599.c2b27-info=thegroovecartel.com@mg.thegroovecartel.com>\nNo Such User Here\nSender verify failed”
    },

    The contact form is set up as
    To [email protected]
    From [email protected]

    If I try to normally send an email fro those two addresses, everything works. Instead, it seems the SMTP doesn’t want to work

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    I’m not familiar with Mailgun, but since the error says “No Such User Here” “Sender verify failed”, I guess it has trouble with the sender email setting ([email protected]) and some kind of sender verify is failing. Maybe Mailgun support can further help you about the error.

Viewing 1 replies (of 1 total)
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