SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooti

  • Resolved gokh

    (@gokh)


    2 years, 7 months ago

    Hello,

    Email cannot be sent. How can I solve the problem?

    Best regard..

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @gokh,

    Thanks for reaching out! The SMTP error indicates that your web server isn’t able to connect to the SMTP server probably because of a firewall, ModSecurity rules etc. When you get a chance, could you please contact your web hosting support and ask them to look into the issue. You can provide them the SMTP settings you’re using and the error log you shared. They should be able to figure out the issue.

    Alternatively, we recommend setting up other available mailers instead of using “Other SMTP” mailer option. We have documentation on setting up each of our available mailers.

    Thanks!

    Thread Starter gokh

    (@gokh)

    Hi,

    Yes with web hosting support the problem is solved.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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