SMTP broken, want use ssl when not using ssl

  • Resolved lead on

    (@leadongmbh)


    2 years, 5 months ago

    Hi,
    since the last update (wordpress: 6.0 and Mailpoet: 3.89.3) there is an error when trying to send via our internal mail server.
    We do not use SSL for our internal mail server so i set the “secure connection” to “no” and “Authentication” also to “no”.

    When i try to send a test email i got this error:
    `SMTP Error: Could not connect to SMTP host. Connection failed. stream_socket_enable_crypto(): SSL operation failed with code 1. OpenSSL Error messages: error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed

    The newest version 3.89.4 does not fix this issue.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Dani F. a11n

    (@danielinhou)

    Hi there @leadongmbh ????!

    Thank you for reaching out to MailPoet Support!

    The newest version 3.89.4 does not fix this issue.

    Oh, that’s odd. The issue should be fixed in version 3.89.4

    Could you please share the settings that you have now in that version and what error are you getting?

    Looking forward to hearing from you!

    Cheers!

    Thread Starter lead on

    (@leadongmbh)

    Hi Dani, thanks for your support. Right now i’ve downgraded to version 3.89.2 and everything is working fine.
    I’m using the following settings:
    send with … other
    Method: SMTP
    Sending frequentcy: Recommended
    SMTP Host: <internal IP Address>
    SMTP Port: 25
    Login: empty
    Password: empty
    Secure Connection: No
    Authentication: No

    Every time i tried to test with the “send a test email” Button i got the following error:
    `When i try to send a test email i got this error:
    SMTP Error: Could not connect to SMTP host. Connection failed. stream_socket_enable_crypto(): SSL operation failed with code 1. OpenSSL Error messages: error:1416F086:SSL routines:tls_process_server_certificate:certificate verify failed

    Plugin Support Dani F. a11n

    (@danielinhou)

    Hi again @leadongmbh ????

    Hi Dani, thanks for your support. Right now i’ve downgraded to version 3.89.2 and everything is working fine.

    OK, glad to hear that it is working fine for you on that version.

    When you are ready, please give it a try updating to the latest MailPoet version and let us know how it goes.

    Cheers

    Thread Starter lead on

    (@leadongmbh)

    Hi Dani, i was already on the latest version but it doesn’t work anymore. I got the error messages from above.

    Plugin Support Dani F. a11n

    (@danielinhou)

    Hi again,

    Hi Dani, i was already on the latest version but it doesn’t work anymore. I got the error messages from above.

    OK, yes, I understood that as well but wanted to confirm it.

    Could you please contact us via https://www.mailpoet.com/support/sales-pre-sales-questions/ and include a link to this thread. I think we’ll need more information regarding your site to troubleshoot this issue.

    Your request will be triaged accordingly once you fill in the form but please make sure to include a link to this thread for reference.

    Cheers

Viewing 5 replies - 1 through 5 (of 5 total)
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