Smart Slider 3 isn’t importing Template

  • Resolved tarundas

    (@tarundas)


    2 months, 1 week ago

    I have two websites with the same host. Installed Smart Slider 3 on both the sites. On the first site imported a free template of Smart Slider 3, configured it and it is working. Installed the second site a couple days later and tried to import a free template of Smart Slider 3. A subscription wall pops up. It does not matter how many times I clicked on subscribe button it won’t import the template. Both the WordPress sites are fresh installations with Astra theme and Spectra and Smart Slider 3 plugins installed. Other than these no other there are no other plugins installed. I have no idea what’s going on here.
    Any help in this regard will be highly appreciated.

Viewing 1 replies (of 1 total)
  • Plugin Support Gabor

    (@nextendweb_gabor)

    Hi @tarundas!

    Once you either subscribe to our newsletter or close that window without subscribing, our system should store that this window shouldn’t come up anymore. And the window should also close. In case this doesn’t happens at you, there will be an error in your admin area. First I suggest trying out a different browser, to see if the issue is connected to the browser or not. If that won’t help, then as you see here, by using Health Check & Troubleshooting plugin, do you see the issue while only Smart Slider is activated on your site? If you don’t, follow the documentation to narrow down what creates the issue. If you do see the problem while only Smart Slider is active, please get in touch with us through our form!

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.