Smart Phone Field Not Showing on Gravity Forms Inside Popups
-
Hello @kaisarahmmed,
I’m using Smart Phone Fields v2.1 with Gravity Forms v2.6.7, Elementor Pro v3.11.7, and WordPress v6.2
It works fine when the form is embedded within a normal page. https://snipboard.io/9gOjkF.jpg
It also shows up correctly in the GF preview form. https://snipboard.io/jgBFIG.jpg
But if I embed the form in a Popup, then the smart field does not show up at all. https://snipboard.io/yus8PA.jpg
I’m using native Popups inside Elementor Pro.
-
Hi @innomalous, Thanks for your support threads. I checked your issue. Actually, Elementor native popups load gravity forms assets after opening popups. For this reason, some features of gravity forms are not working. Ex: recaptcha, multiple select, and more.
And for that same reason, smart phone field is not working. For testing purposes, I added the same form twice in the popup (with elemetnor) and on the normal page. I added a demo link. You can check it. Demo Link
For solving this issue, You can use Popup Maker plugin.
Thanks for your patience.
- The topic ‘Smart Phone Field Not Showing on Gravity Forms Inside Popups’ is closed to new replies.
